Complete Auto Adjusting

A 3-week program (2 weeks if Auto Coverages program already taken) designed to be a solid base program for the new Auto Claims Adjuster.

• Week 1: Policy Coverages (See Auto Coverages program on page 14 for details)
• Week 2: Knowledge Basics - Negligence, Legal Liability, Coverage Interpretation, Subrogation, Legal Terminology, Medical Terminology, Automobile Nomenclature, Estimating Basics, etc.
• Week 3: Adjuster Basics - Recorded Statements, Scene Diagrams, Reserving and Reporting, Investigation Techniques, Negotiation Skills, Time Management and Organization, Empathy and Listening Skills, File Documentation, Coverage Questions, Accident Reconstruction, etc. Throughout this program, real-life, practical scenarios are given as part of the problem solving exercises. All soft skills are practiced and fine-tuned. Call our toll free telephone number for a detailed day-by-day outline of this program.

Complete Basic Skills

A 3 week program designed for the new adjuster not necessarily assigned to any single policy. This includes technical knowledge such as policy structure, claims terminology, standard coverages, etc. It also includes basic adjuster functions such as taking recorded statements, taking loss reports, reserving and reporting, investigation techniques, scene diagrams, etc. It further includes adjuster soft skills such as negotiation, time management and organization, customer service, telephone handling techniques, etc.

Throughout this program, real-life, practical scenarios are given as part of the problem solving exercises. All soft skills are practiced and fine-tuned.

Call our toll free telephone number for a detailed day-by-day outline of this program.

Complete Homeowner Adjusting

A 3-week program (2 weeks if Homeowners Coverages program already taken) designed to be a solid base program for the new Homeowners Claims Adjuster. Week 1 involves Policy Coverages (See Homeowners Coverages program on page 15 for details) Week 2 involves Knowledge Basics - Negligence, Legal Liability, Coverage Interpretation, Subrogation, Legal Terminology, Medical Terminology, Property Nomenclature, Fraud & Arson, Estimating Basics, etc. Week 3 involves Adjuster Basics - Recorded Statements, Scene Diagrams, Scoping a loss, Reserving and Reporting, Investigation Techniques, Negotiation Skills, Time Management and Organization, Empathy and Listening Skills, File Documentation, Coverage Questions, Accident Reconstruction, etc.

Throughout this program, real-life, practical scenarios are given as part of the problem solving exercises. All soft skills are practiced and fine-tuned. Call our toll free telephone number for a detailed day-by-day outline of this program.